Jobs at Spectrum

The Senior Account Sales Representative sells products to customers by door-to-door solicitation and fostering relationships with property managers while meeting sales goals.

Drive outbound B2B sales promoting Spectrum Business Internet, Voice, Video, and Mobile. Build relationships with decision-makers, identify needs, present customized proposals, meet monthly sales targets, maintain accurate sales records, balance company leads with proactive prospecting, handle objections and escalations, and deliver professional customer experiences in a call center environment.

Design, implement, troubleshoot, and optimize complex network environments including routing, switching, security, voice, video, and wireless. Lead network architecture, perform escalated support, develop technical standards and procedures, and participate in medium-to-high complexity projects and maintenance activities.

Design and implement complex network systems, enhance network performance, support troubleshooting, and ensure compliance with standards. Collaborate on various engineering projects.

Design, develop, and support data warehouse and BI solutions. Perform ETL and SQL development using Teradata, SQL Server, or Redshift. Troubleshoot data quality and performance, collaborate with business and IT stakeholders, produce ad-hoc reports, perform peer code reviews, document deployment and maintenance, and use Unix/MS scripting for data ingestion and ETL automation.

Design, develop, and support BI reporting solutions and dashboards using MicroStrategy Suite. Write custom SQL for reports and data transformations, design star-schema data warehouses, build iPad dashboards, and create monitors/alerts to surface hardware and application issues.

Lead and mentor Product Owners to define roadmaps, prioritize backlogs, translate business needs into technical requirements, and oversee delivery of customer communications across billing, onboarding, service and support. Collaborate with Journey Owners, Strategy, and development teams to align messaging, track progress, resolve blockers, and ensure quality outcomes that improve digital self-service experiences.

Architect, design, and implement resilient, scalable Finance business systems using .NET and React. Collaborate with SMEs and DevOps to deploy cloud-native solutions, troubleshoot production issues, document architectures, and define standards and security practices.

Senior subject-matter expert designing and documenting OSS/BSS billing solutions, leading integration and field-level mapping across billing, ordering, and MVNO systems. Provide Amdocs CES expertise, performance tuning, debugging, and production triage. Lead technical migrations, mentor junior staff, validate testing, and implement multi-year roadmaps and tooling improvements to ensure zero-downtime billing operations.

Lead BI delivery and governance: design data warehousing and BI solutions, manage BI projects and teams, produce reports/documentation, ensure data integrity and stakeholder alignment, and drive BI roadmaps using MicroStrategy and Redshift/Snowflake architectures.

Provide customer support and process orders for cable, internet, voice, and mobile services; resolve order/vendor issues; use consultative sales techniques to boost product uptake; collaborate across teams while adhering to company policies and delivering excellent service.

Design and implement end-to-end BI and data warehouse architectures. Translate business requirements into solution blueprints, logical/physical data models, and scalable BI metrics/cubes. Develop SQL, ETL/data movement patterns, and standards; review upstream sources, advise architecture boards, lead proofs-of-concept, and provide cross-team governance and guidance. Work with cloud/on-prem MPP platforms and data modeling tools.

The Payroll Specialist processes payroll, resolves employee inquiries, and maintains documentation while ensuring accurate payroll operations across the company.

As a Payroll Specialist, you'll administer payroll processing bi-weekly, resolve employee inquiries, manage garnishments, and ensure data accuracy across payroll systems.

As an Account Executive, you'll engage small businesses to drive sales of communication solutions, maintain sales records, and enhance customer experience.

Supervise and coach retention agents to meet weekly/monthly save goals, monitor calls, analyze performance data, manage call-handling metrics, process orders in the billing system, and recommend retention offers and business rules to improve customer retention and upsell video, internet, and phone services.

The Supervisor oversees ADA accommodations, manages coordinator workflows, ensures compliance with HR policies, and enhances employee support. They also provide team leadership and manage accommodation requests while maintaining strong partnerships across departments.

The Director of Legal Counsel will negotiate contracts, provide legal support for sales and operations, advise on legal decisions, and manage risk through compliance and collaboration with stakeholders.

Handle inbound/outbound calls to retain customers and upsell Spectrum services. Resolve billing and service issues, process orders in the billing system, meet call metrics, and maintain professional customer interactions while supporting customer experience improvements.

As a Network Engineer IV at Spectrum, you will design and develop complex network systems ensuring stability and scalability, mentor junior engineers, and manage projects. Responsibilities include troubleshooting network issues, collaborating with architects, and documenting project requirements to support business operations effectively.